Payment Policy

💳 Payment Policy – Trendy Mart

We believe in transparent, secure, and hassle-free payments. Here's everything you need to know about paying at Trendy Mart.

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🧾 1. Accepted Payment Methods

We currently accept:

✅ UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

✅ Bank Transfer (IMPS/NEFT)

✅ Wallets (Paytm Wallet, PhonePe Wallet)

✅ QR Code Payments

💡 We share our official payment details on WhatsApp before order confirmation.

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❌ 2. Cash on Delivery (COD)

We currently do not offer Cash on Delivery due to:

Faster and safer processing

Reduced returns and fake orders

Smooth order confirmation system

All orders are processed only after prepayment.

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🔐 3. Payment Safety

All payments are processed through secure UPI/banking platforms.

We never ask for OTPs, card numbers, or passwords.

Always verify the payment number before sending money.

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⏱️ 4. Order Processing Time

Orders are confirmed once payment is received.

Products are packed and shipped within 1–3 working days after confirmation.

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📌 5. Proof of Payment

After payment, you must share:

Screenshot / UTR number of the transaction

Your full delivery details (name, address, pin code, phone number)

This helps us track your order quickly and correctly.

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🔄 6. Payment-Related Issues

In case of:

Double payment – We'll refund the extra amount after verification.

Wrong transfer – We'll try to assist, but customer is responsible for accuracy.

Failed payment – Please retry or use alternate method.